Context: Our Financial Institutions had expressed interest in understanding what they could do with blockchain.  The decision was made to demonstrate this technology by building a employee engagement tool that included a standalone corporate currency.  The tool was initially launched within our own company for testing and then planned to launch to a small number […]

Context: For our semiannual company wide hack-a-thon our team created a mobile game that could serve as an experiment to help our younger users learn healthy saving habits.  The concept was to give users a virtual pig to care for.  Money transferred from their checking to savings account would be logged as in-game currency they […]

Context: Many of our Financial Institutions had expressed interest in a loyalty product that would integrate into their existing mobile banking application.  Our job was to launch a pilot with a limited number of customers that would serve as a proof of concept prior to launch.  During this pilot we were able to split tested two […]

Questions: Would our Financial Institutions and their customers be willing to do their banking tasks using their voice via the Amazon Echo? What kind of features make sense in this environment? What are the design principles and best practices to be used in the voice channel? My Role: My role was to kick off the […]